9hi77 Terms & Conditions – Please Read Before Using the Platform
These terms govern your use of 9hi77 and form a binding agreement between you and the platform. By registering, you accept these terms in full.
Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and 9hi77 ("the Platform", "We", "Us"). These Terms govern all use of the 9hi77 website, mobile browser interface, and any related services provided by 9hi77 to players located in Bangladesh and other permitted jurisdictions. By accessing, registering on, or using 9hi77 in any way, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
9hi77 reserves the right to amend, update, or replace these Terms at any time. Changes will be published on this page with an updated "Last Updated" date. Continued use of the platform following the publication of any changes constitutes your acceptance of those changes. It is your responsibility to check these Terms periodically. If you do not agree with any change, you must cease using 9hi77 immediately.
1. Eligibility Requirements
You must meet the following conditions to create and use a 9hi77 account.
1.1 Age and Identity
You must be a minimum of 21 years of age. You must be a real, natural person — corporate accounts or automated bots are not permitted. You must provide accurate, complete, and up-to-date information when registering and must update that information if it changes. 9hi77 may request KYC (Know Your Customer) documents at any time to verify your identity and age, including government-issued photo ID, proof of address, and proof of payment method ownership.
1.2 Prohibited Persons
- Persons under 21 years of age.
- Employees, contractors, or agents of 9hi77 or its affiliated game providers.
- Persons in jurisdictions where online gambling is explicitly prohibited by applicable law.
- Persons who have self-excluded from 9hi77 during their self-exclusion period.
1.3 One Account Policy
Each individual may hold only one 9hi77 account. Opening duplicate or multiple accounts (including accounts in another person's name) is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances held therein. If you have lost access to an existing account, contact customer support rather than creating a new account.
2. Account Registration and Security
Your account and credentials are your responsibility. These rules protect both you and the integrity of the platform.
2.1 Account Credentials
You are solely responsible for maintaining the confidentiality of your username and password. 9hi77 will never ask for your password via email, live chat, or any other channel. You must notify 9hi77 customer support immediately if you suspect any unauthorised access to your account. 9hi77 is not liable for losses arising from unauthorised access where the player failed to take reasonable precautions to protect their credentials.
2.2 Accurate Information
All registration information must be truthful and accurate. Providing false information — including a false name, date of birth, address, or payment method — is a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities. 9hi77 reserves the right to conduct identity verification checks at any time, including at the point of withdrawal.
2.3 Prohibited Account Activities
- Sharing your account login credentials with any other person.
- Allowing another person to operate your account on your behalf.
- Using automated software, bots, scripts, or other tools to interact with 9hi77 in a way that is not through normal human browser use.
3. Deposits, Withdrawals, and Payment Methods
All financial transactions on 9hi77 are processed in Bangladeshi Taka (BDT). The following rules apply to all deposits and withdrawals.
3.1 Accepted Payment Methods
9hi77 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, and selected local bank transfers including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may also be accepted subject to availability. Only payment methods registered in your own name and linked to your verified 9hi77 account may be used. Third-party payments are not accepted and will be returned.
3.2 Minimum and Maximum Limits
The minimum deposit via mobile wallet (bKash, Nagad, Rocket, Upay) is ৳100. The minimum deposit via bank transfer is ৳500. Minimum withdrawal amounts and maximum transaction limits vary by payment method and account verification tier. Current limits are displayed in the cashier section of your 9hi77 account after login. 9hi77 reserves the right to adjust limits at any time with reasonable notice.
3.3 Withdrawal Conditions
- Withdrawals may only be made to a payment method that matches the name on your verified 9hi77 account.
- Withdrawals are subject to completion of any active bonus wagering requirements before they can be processed.
- 9hi77 reserves the right to perform enhanced due diligence checks on withdrawal requests, including requesting source-of-funds documentation, prior to releasing funds.
4. Bonuses and Promotions
All bonuses and promotional offers are subject to the following general conditions, in addition to any specific terms attached to each individual offer.
4.1 Bonus Eligibility
Bonuses are available to verified 9hi77 account holders who meet the eligibility criteria specified for each promotion. Welcome bonuses are available to new players only on their first qualifying deposit. Reload bonuses, free spins, and seasonal promotions (including those tied to BPL, IPL, Eid, Pohela Boishakh, and Bangladesh national cricket events) are available to eligible existing players as notified. 9hi77 reserves the right to withhold or cancel any bonus if it determines the player obtained it fraudulently or in breach of these Terms.
4.2 Wagering Requirements
Unless stated otherwise on a specific promotion page, all bonus funds (including welcome bonuses and reload bonuses) are subject to a wagering requirement before any winnings derived from bonus funds may be withdrawn. The applicable wagering requirement multiplier and eligible games are stated on the relevant promotion page or in the bonus centre of your account. Free spin winnings are typically credited as bonus funds subject to the same wagering requirement. Wagering requirements must be completed within the validity period stated for each bonus; uncompleted bonuses expire at the end of the validity period.
4.3 Bonus Abuse
- Attempting to exploit or abuse bonus offers through any means — including creating multiple accounts, using third-party funds, placing hedged bets designed to extract bonus value with minimal risk, or coordinating with other players — constitutes bonus abuse.
- Where bonus abuse is detected, 9hi77 reserves the right to void all bonus-derived winnings and close the account.
- 9hi77's determination of bonus abuse is final. Players who disagree may contact customer support to request a review within 14 days of the action being taken.
5. Responsible Gaming and Prohibited Conduct
9hi77 is committed to promoting responsible gaming. These rules exist to protect players and maintain the integrity of the platform.
5.1 Responsible Gaming Tools
9hi77 provides responsible gaming tools to all account holders, including deposit limits (daily, weekly, monthly), session time limits, cool-off periods, and self-exclusion. These tools are accessible from your account settings. Players who feel they may have a gambling problem are encouraged to use these tools proactively and to contact customer support or seek help from qualified counselling services. 9hi77 will not reverse a self-exclusion request once it has been submitted except in limited circumstances as set out in the Responsible Gaming policy.
5.2 Prohibited Conduct
- Colluding with other players or third parties to influence game outcomes or exploit platform vulnerabilities.
- Money laundering or any attempt to use 9hi77 for the purpose of concealing, transferring, or converting proceeds of criminal activity.
- Using any technical exploit, software vulnerability, or error in 9hi77's systems to gain an unfair advantage or to place bets not at the intended odds.
- Engaging in abusive, threatening, or harassing communications directed at 9hi77 staff or other users via any channel, including customer support chat.
Key Platform Principles
A summary of the core commitments 9hi77 makes to every player.
Fair Terms
Bonus terms and wagering requirements are displayed clearly before players commit to any offer. No hidden conditions.
Data Security
All account data and payment information is protected by SSL encryption. 9hi77 does not sell or share personal data with unauthorised third parties.
BDT Payments
All deposits and withdrawals are processed in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and local bank transfers. No currency conversion fees.
Player Protection
Responsible gaming tools including deposit limits, session timers, and self-exclusion are available to every account holder at no cost.
Clear Rules
These Terms are written in plain language. 9hi77 does not use deliberately obscure legal wording to disadvantage players. Questions are answered by customer support 24/7.
Account Integrity
9hi77 actively monitors for fraud, collusion, and bonus abuse. This protects honest players and maintains a level playing field for everyone on the platform.
6. Intellectual Property, Liability, and Amendments
These clauses govern ownership of platform content, 9hi77's limitation of liability, and how these Terms may change over time.
6.1 Intellectual Property
All content on 9hi77 — including but not limited to the site design, logos, graphics, game interfaces, software, text, and promotional materials — is the property of 9hi77 or its licensed game providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any 9hi77 content without prior written permission. Game content provided by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is subject to those providers' own intellectual property rights.
6.2 Limitation of Liability
9hi77 provides its services on an "as is" and "as available" basis. While 9hi77 makes every reasonable effort to ensure platform availability and reliability, it does not guarantee uninterrupted, error-free access at all times. 9hi77 is not liable for any losses — direct, indirect, incidental, or consequential — arising from: platform downtime or technical failures; delays in payment processing outside 9hi77's control; loss of data; or any third-party game provider errors. In all cases, 9hi77's maximum aggregate liability to any player shall not exceed the value of funds held in that player's 9hi77 account at the time of the relevant event.
6.3 Amendments to These Terms
9hi77 may revise these Terms at any time. The revised Terms will be posted on this page with an updated date. Where changes are material, 9hi77 will make reasonable efforts to notify active players via the email address or phone number on their account. Your continued use of 9hi77 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account and cease using the platform. For any questions regarding these Terms, please contact 9hi77 customer support via the live chat feature or by emailing [email protected].
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